Deal gone bad

  • Thread starter Thread starter smdb
  • Start date Start date
This remInds me of the great Intellifex scandel back in April 2012
 
Klark":18jznxdr said:
I agree with everyone that said I should have communicated better. Not making excuses, I was just was just fried, stressed, and over loaded. Either way, that much is my fault and I'm sorry for that.

Smdb, your refund was processed. Why it's taking Paypal so long to reverse it back to you is beyond me. Here's a screenshot of what it's telling me..
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Klark.......that's great news buddy. :thumbsup:
 
Klark":sot6n5n5 said:
I agree with everyone that said I should have communicated better. Not making excuses, I was just was just fried, stressed, and over loaded. Either way, that much is my fault and I'm sorry for that.

Smdb, your refund was processed. Why it's taking Paypal so long to reverse it back to you is beyond me. Here's a screenshot of what it's telling me..
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:thumbsup:
 
MOAAH":3itd7pcl said:
..I'm surprized everyone seems to equate some sick father story as fact or as an excuse to prolong this ordeal so long. Sounds like total BS as in cancer does not just appear over night, if his dad is in hospital he's known of the illness for at least a while, and funny how it affected a small interwebz sale and not his alledged big band tour..
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Seriously? As if I need to make up a story to redeem myself or give satisfaction. And then there's the fact that making up such a story would require actually caring about what you think. Haha, now that's a good one! Anyway, to even fathom the idea that someone would make up such a thing, it seems you're quite familiar with elaborate story fabrication, so when I need to lower myself down to that, may I call on you for advice? In the meantime I'll take the high-road because karma has a divine plan for your sad & lonely life and that's good enough for me.

For those of you that aren't cold & heartless, I offer some insight towards something you may go through yourself one day..

My father had a full left lung pneumonectomy in April of 2010, and a few weeks of chemo after that. All looked good for over 2 years, that is until race day (May 27th) at Indianapolis on the way to our seats when we noticed him stumbling and very slightly favoring one side of his body. Thinking it might be just be the heat we decided to keep an eye on him for a few days. It did not let up and very quickly got much worse. I took him to our local hospital on Monday, June 4th where they ordered a CT scan and immediately found a mass about 5cm in diameter on the right side near his ear. All the docs were amazed he was still alive because of the amount of swelling, and the fact that he showed very little signs. They immediately started him on an anti-seizure medication and a steroid to reduce the swelling. They informed us that since he has been on Plavix (blood thinner) for years, and since the swelling was so severe that they would not be able to operate for a few weeks. Dad has always loved the quality of care at Mayo clinic so we went through some long family discussions trying to decide which hospital was going to the surgery, local or Mayo. After learning that Mayo was the #2 neurological center in the world, it wasn't a hard decision after that. After about a 2 week stay at Mayo, the swelling was finally down enough to operate. They were only able to remove 95% of the tumor because it had grown from the dura, so there was about 5% they had to leave behind. After sending the removed tumor to the lab, we learned that it was lung cancer that had metastasized to the brain, which is fairly common. Recovery has been extremely slow. Evidently, your body almost completely shuts down to allow the brain to heal. He could not walk at all, and had very little strength in his upper body. Cognitive ability and his memory were decent, but definitely not 100%. After 14 days of healing they started him on a 15 treatment radiation plan which began on Monday, July 30th, the week I thought I would be home to list some things for sale. Anyway, because the tumor is actually lung cancer that traveled through the blood, the doctors recommended radiating the entire brain, not just localized treatments which are much less evasive. He hasn't been eating or drinking much of anything so the full brain treatments have been much more painful and tasking on him than the doctors anticipated. Today was his 9th treatment and it's not looking any better. If anyone has any sure ways to get a depressed old man to eat, please PM me. Thankfully his 11 year old granddaughter and chocolate lab have been enough to keep him pushing forward.. Without those two, I believe he would have given up weeks ago.
 
Klark":7eqnbs05 said:
MOAAH":7eqnbs05 said:
..I'm surprized everyone seems to equate some sick father story as fact or as an excuse to prolong this ordeal so long. Sounds like total BS as in cancer does not just appear over night, if his dad is in hospital he's known of the illness for at least a while, and funny how it affected a small interwebz sale and not his alledged big band tour..
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Seriously? As if I need to make up a story to redeem myself or give satisfaction.
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Funny you quoted what I said but you only focus on the part that is objectional to you.
I stated "or as an excuse to prolong this ordeal so long." IOW, it could be true, but it's still no excuse.
Your father has nothing to do with this deal. You say he's in his 9th treatment, so exactly as I assumed, this is nothing new.
You have time for your band supposably, but no time to send the simple PM or Email to give info to your short term client. You even use your other clients as an excuse, but don't see this deal as such. Double standard and another BS excuse, maybe?
It takes a few moments at best to send the guy an Email or PM when you did not send the item out as you said you would. No matter what your excuses were, you avoid the real issue: Your communication with someone who had already given you his money.
As for my life brainchild, you have no ID, but nice try smart guy. I get paid to poke holes in stories on a much broader scale than this, I also get paid to remain unbiased when dealing with many issues. Anything I said above was just an observation of the facts as presented. I did not take sides as can be seen. Now that you have made good you wanna run around looking for trouble where there is none to be found, sorry dude, but it's funny you have time for this and yet had no time to send a simple message to keep your short term client happy. Maybe you should be spending time with your dad, or your band, or all those clients you say you have. Or could it be that was all BS?
Oh yee of little time to spare, spend it wisely. I have time right now cause I'm on summer break. You have no time to do what is right and yet wanna spew BS at me, LOL, and quit trying to justify your poor practices by changing the subject.
 
mystixboi":qm9zf7dp said:
MOAAH":qm9zf7dp said:
Klark":qm9zf7dp said:
I usually make it a rule to avoid selling things during the summer because it's the busy season and myself and my crew just don't have time. I thought I would have more time last week but with my father having a tumor removed up at Mayo clinic and work just blowing up within a couple days, I grossly under estimated what we would have time to manage. I broke my own rule so I'm very sorry for that.

However, I will NOT apologize for putting my family, my life, my business, and my clients first and foremost BEFORE any purely secondary guitar toy sales on the internet. I stand here publicly and state if you don't like my position on this then don't buy from me.

Just a little advice; If you need a piece of gear to make a show happen, but you're willing to purchase it from an individual, it's not that difficult to state "Hey, I absolutely must have this by Friday..." If that individual can't make your deadline, then buy it from Muscian's Friend. Oh wait, I forgot, even they don't guarantee a ship date or an arrival date. Why? Because shit happens. If Musician's Friend screwed up your show, guess what you'd get? Maybe the shipping price refunded.

I've sold thousands if not tens of thousands of dollars worth of stuff on here and never had a nasty deal. I'll admit there's been a couple slow deals due to my schedule but even then I've always offered to refund shipping, ship overnight at MY cost, or whatever necessary to make it right with the buyer. Until now, I cannot remember a single deal where the buyer started swearing and name calling within the first few messages..

I am retained by a number of my clients, so when an event wasn't going as planned there was nothing I could do to leave for home. I apologized to smdb a couple of times, but it didn't matter because he already made up his mind. He can obviously dish out attitude but clearly doesn't know how to cope when it comes right back. The immediate turning point for me was the fact that after he read that I was a couple days behind, he could have asked me to ship it overnight, which I would have gladly paid for so he would have it for his show on Saturday. But instead he chose to go ape shit first and ask for his money back. Rcm, moaah, rlord, ultron, and probably a few others had NO problem noticing what I noticed - A buyer that's rude, impatient, and the list goes on. It's no different than standing in line at the bank or boarding a plane, once the swearing & name calling starts, good luck getting anything except being handed your hat.

Even after all the unnecessary drama I have no problem publicly apologizing because, well, I'm a big boy and accept that shit happens. As I informed you already, Paypal doesn't work from my phone, so I instructed my shop guy to log in and refund your money. I'm sorry the deal didn't go as well as we had hoped and I wish you luck with finding another piece.
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Now we have the other side of the story.
Klark, no one knows better than me as to how dealing on line can get outta hand real fast, one reason why I refuse to do it ever again.
BUT, when you say, "I am retained by a number of my clients" you seem to forget that at that moment he was your client too, if even for just one sale, however small.
Also, it was your duty to contact him and explain why you were late, but he had to contact you, not good.
Lastly, yeah he seems to have exploded but you returned it in kind. It is always best to retain the high ground, no matter what an AH some folks can be. Like what may seem like a toy to you ain't no toy to him. And ~300 may not seem much to some but to others it's a big deal.
I'm glad you posted and even more glad you're going to refund his money. Live and learn man, live and learn.
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I agree with this post... both sides could have handled the communication better... that's the bottom line.
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Exactly.
 
MOAAH":13dd8v1u said:
Funny you quoted what I said but you only focus on the part that is objectional to you.
I stated "or as an excuse to prolong this ordeal so long." IOW, it could be true, but it's still no excuse.
Your father has nothing to do with this deal. You say he's in his 9th treatment, so exactly as I assumed, this is nothing new.
You have time for your band supposably, but no time to send the simple PM or Email to give info to your short term client. You even use your other clients as an excuse, but don't see this deal as such. Double standard and another BS excuse, maybe?
It takes a few moments at best to send the guy an Email or PM when you did not send the item out as you said you would. No matter what your excuses were, you avoid the real issue: Your communication with someone who had already given you his money.
As for my life brainchild, you have no ID, but nice try smart guy. I get paid to poke holes in stories on a much broader scale than this, I also get paid to remain unbiased when dealing with many issues. Anything I said above was just an observation of the facts as presented. I did not take sides as can be seen. Now that you have made good you wanna run around looking for trouble where there is none to be found, sorry dude, but it's funny you have time for this and yet had no time to send a simple message to keep your short term client happy. Maybe you should be spending time with your dad, or your band, or all those clients you say you have. Or could it be that was all BS?
Oh yee of little time to spare, spend it wisely. I have time right now cause I'm on summer break. You have no time to do what is right and yet wanna spew BS at me, LOL, and quit trying to justify your poor practices by changing the subject.
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I guess I can accept your obvious spelling and grammar deficiency, but it's hard to accept your lack of reading skills & comprehension. I never once mentioned anything about my band or a tour, but you've said that twice now. You also said I avoided the real issue of lacking to communicate when I had already agreed to that just a few posts prior. It's also hard to accept your INability to see the difference between an excuse and an explanation. I made short and simple explanations, I admitted putting things more important (to me) first, and I apologized a few times, so get over it, it's time to move on. It was well over & done with before you proved that you have very little to do except practice your supposed craft on internet forums. Everyone is good at poking holes in things, if they desire to single themselves out as an asshole. For example; Maybe you have time right now because you're not really any good at what you claim to do? Maybe you're not working during the summer because your skills are self-proclaimed? Maybe you have time to post over 4000 posts on a guitar toy forum because no one is willing to pay you? Maybe your well known bullshit on the HC forums has carried over to rig-talk just a bit too much? Judging by the PM's I've received, maybe many here have accepted my apology and have moved on, so maybe you're the only one low enough to sit and dwell on a dead issue? Maybe you are actually really good at what you do but sometimes you just over-analyze and miss the obvious? Maybe you're just an asshole and so am I so it's end of discussion? Maybe? Yeah, maybe.
 
Tito, hand me some tissue. In the time it took you to type out your dissertation you could have refunded the dude's money back.
Too bad the dude wasn't local, knocked on your door, and collected his merchandise or money the old fashioned way
 
LOL Klark, and maybe you have nothing better to do than bump this thread.
For someone with so many sad stories as to why they could not send out a short PM last week you sure seem to have nothing better to do now.
And of that there is no question.
(edit1)FWIW, you did not dispute the accuacy of the exchange so looking at your words, "I'm loading a crew into a show right now" it'd be easy for one to see this as your band. My bad, sue me.
Strange how you have access to the net now but did not when it counted, oh well, LOL.
(edit2) As for me on HC, I already stated "no one knows better than me how things can get outta hand online" and adviced you to "take the high road", but then I pretty much ran the place for 7 years, without kissing any butt. Much like you seem to act now. Today my business ain't on line, so I really don't give a shit.

Yet what I said was true,
and was only trying to save you
from some of the shit I went through.

Hope to meet you someday, maybe we can compare hardware or something, LOL.
 
cupcaketwins":nw23i2c1 said:
..In the time it took you to type out your dissertation you could have refunded the dude's money back.
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His refund was processed days ago. I posted a screen shot, so it's up to Paypal now. I totally understand him filing a 'dispute' since I was 48hrs late.. At least that would have got his money back to him as soon as I refunded it. However, he chose to immediately escalate to a full 'claim' which basically asks them for a full investigation, holding his money in the meantime. :no:

And unfortunately I do have time now.. Stuck at a hotel waiting on air brake parts/repairs. :confused:
 
Here is my take on it, I would feel free to post a name in Bad Trader thread, thats what it is for, you had a bad experience and should share with the other stand up RT'ers so it doesnt happen to anyone else.

I had a guy hold out for 2 weeks until I figured out his number and started calling his house at 1 am.

He said next day and no shipment, bad deal. Either decide to let it slide and wait or ask for the money back.

If its a really good deal, just wait it out. Id give the benefit of the doubt for another week or so before I decided to make a road trip.
 
Sorry ^^^^^ didnt see deal was resolved. Ill leave my post tho :)

Still think this should go in good/bad or off topic.
 
Klark, good to see that you resolved this. I also hope that your father recovers somehow. Still I have this feeling that if you would only have used a fraction of the effort you spent in this thread explaining yourself and put it in the communication with the buyer, then you would not be in this position. The fact that you keep responding here reflects that. The buyer is impatient and unfriendly, but you could have explained the situation much better upfront. Real life issues are more important than internet, I agree, but selling online is a real life transaction.
 
I've had things come up and couldn't ship the next day... however I was always the first person to make contact and make that known.... I've never made the buyer wait and contact ME to find out I am having trouble getting to UPS or FedEx...

...one time my son got REALLY sick and I wasn't able to get an item out for an entire week... however as I mentioned it was all about communication, and the dude was super cool about everything... however if you needed something for the weekend urgently you probably should have said something... like in my case if I absolutely HAD to get something out the next day but ran into trouble I would have my roomate or family member or SOMEONE ship it out for me since that's what was agreed upon...

... the only thing that sucks is you had to contact HIM to find out he wasn't getting the unit out... however I never understood the temper tantrum of "I don't want the item anymore blah blah blah"... just sit tight and receive your item... you are still going to get it faster than finding another seller and re-buying...
 
Mizati20":2rxmu2ub said:
.....I never understood the temper tantrum of "I don't want the item anymore blah blah blah"... just sit tight and receive your item... you are still going to get it faster than finding another seller and re-buying...
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:yes:
 
rlord1974":3bxom589 said:
Mizati20":3bxom589 said:
.....I never understood the temper tantrum of "I don't want the item anymore blah blah blah"... just sit tight and receive your item... you are still going to get it faster than finding another seller and re-buying...
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:yes:
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Agreed.
 
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