Opinions on deal that went bad. Let me know what you think?

[Motorpud]

If I give someone a shipping quote.....for example....I charged $30.00 to ship a combo and it came out to $60.00 to ship it.
I ate the other $30 since that is what I quoted and stand by my word.
I think that the guy had an obligation to contact Brad about this since we werent talking a FEW BUCKS difference.

I've had this happen to me more times them I want to admit to It seems like every time I ship something I wind up shatfing myself out of at least $10-$20 but I'm a man of my word so I man up, sprout some balls, and eat the difference, no big deal since it's my money. The seller definitely had an obligation to contact Brad and I'm actually starting to wonder if maybe the UPS store should've contacted Brad as well You would think they'd see the declared value and shipping costs and put 2 and 2 together.

 

[Death by Uberschall]

It's b.s.

Every time I've ever shipped anything through a UPS store, the labels gets spewed out of a computer printer. Just take a look at anything you receive from UPS, it's a computer printed label with bar codes all over it.

 

[rlord1974]

100% he is in the wrong, not you.

He exercised ZERO common sense in doing what he did and he would never have done the same if he was the buyer paying shipping on that cabinet.

Christ, you could have bought a brand new Bogner 2x12" for that money, and picked it up around the block from you!

Once its all worked out....

 

[kruts]

Well this is the way I see it Brad on how to resolve this (in priority order

1) Try to get UPS to budge and refund the difference. You will need the UPS store and employee details to make this happen.
2) Try to get the seller to refund the difference. Since the guy is a dink (and uneducated wrt shipping costs), this will not likely happen but it's worth a try.
3) Failing 1 and 2, compromise and get the seller to split the difference... so you pay $200 and he pays $200. This is better than you paying $400 out of pocket.
4) If all else fails, call the guy out here on rig-talk and suspend his account if he doesn't pay the fail or split difference.

In the future, you may want to contact UPS and put a service limit on your account... limit your UPS account to ground shipments only. I would try to get UPS to flag your account so that they call you on all shipments to authorize the amount.

Personally, giving out the UPS account to sellers is like writing a blank cheque. Fortunately the guy didn't send your cabinet next day AM service

Good luck Brad!

 

[sandman]

brad, this is aweful...i blame the seller and the ups store...something smells fishy

 

[Death by Uberschall]

Best advice when you have an account. Put the label together and email it to the seller. Let them print it out and hand it to the USP Store when they bring the cab in.

 

[ejecta]

Liberal answer: You're rich and can afford it anyway and since the guy obviously doesn't have means you have... your the douche for asking for the money from him.

Conservative answer: The guy fucked up and should suffer the consequences and to pay you back.

 

[rsm]

If I give someone a shipping quote.....for example....I charged $30.00 to ship a combo and it came out to $60.00 to ship it.
I ate the other $30 since that is what I quoted and stand by my word.
I think that the guy had an obligation to contact Brad about this since we werent talking a FEW BUCKS difference.

Same here. I forgot to ship something on a recent item I sold and shipped (I forgot to pack it!), the buyer told me it was missing, sure enough I found it; and I apologized and shipped it that day on my dime. My mistake, I eat the cost. I purchased a large amp (head + 2 cabs), seller quoted a shipping price that turned out to be too low, he at the cost no questions asked (he told me the shipping was more than he expected and that was the end of it. Never asked for more to cover, not that I would have, a deal is a deal, your mistake it is on you; my mistake, it is on me. Some people are righteous and stick to their word , sadly many are not. Seller should have had known the actual price before agreeing to it, and should have contacted you for authorization if it was going to be more than originally agreed.

I would also like to know who the seller was to steer clear. While banning may be harsh, he/she has lost respect around here and may just not come back? On second thought, out him and ban the bum!

 

[skoora]

This thread is a bit like what happens at the end of 100 monkeys on typewriters, and it ain't no Shakespeare. I'm not even assuming what the guy told Brad is even true. Good luck to you in resolving this as painlessly as possible. You definitely seem a fair and reasonable fellow but even it is purely a UPS store screwup/transgression I would still ban anyone stupid enough to allow it to happen. They seem like a Clear and Present financial danger to other members.

 

[Death by Uberschall]

Liberal answer: You're rich and can afford it anyway and since the guy obviously doesn't have means you have... your the douche for asking for the money from him.

Conservative answer: The guy fucked up and should suffer the consequences and to pay you back.

It's Bush's fault.

Now move along sheeple.

 

[cyndicate]

It's b.s.

Every time I've ever shipped anything through a UPS store, the labels gets spewed out of a computer printer. Just take a look at anything you receive from UPS, it's a computer printed label with bar codes all over it.

This.. how do you run out of ground labels when its printed from the computer? Makes no sense.

 

[glip22]

I would contact UPS and file a claim against the store for misrepresentation.

 

[Shiny_Surface]

Smell's like a scam, running out of ground shipping labels is a very transparent excuse that doesn't hold water imo. We have label printers at work that just spit them out, slap 'em on the box.

 

[Lord Toneking]

Total BS! Guy must be a retard...or just a flat out crook WTF is up with some people??

 

[diagrammatiks]

bs....

ups prints labels from a computer. If they were out of ground labels they would be out of all labels.

No way in hell someone thinks that shipping second day air would be only a little bit more then ground.

I would say he had tried to work this out a little bit already but if he's still advertising and hasn't made the first payment to you and hasn't been in contact about what he's doing to get the money then you need to out him.

But don't do it here...that's mean. Maybe ask him where your money is in his advertising thread?

 

[riffy]

I would contact UPS and file a claim against the store for misrepresentation.

You won't be able to do this. This person in possession of Brads shipping account number was acting as Brad's express agent in this case.

The fault lies solely with the person that did the shipping.

If they said they were 'out of ground' labels. Simply go somewhere else or wait until the next day to ship and contact Brad and give him a simple heads up as to what is going on.

Gary

 

[gbsmusic]

It just shows you that you just cant trust people and thats a shame. Its not at all your fault and the seller knows that. If he thought he wasn't at fault he would have chimed in on this. Come on man do the right thing here!! You know what you have to do. I do think we should know who this guy is so we dont do any deals with him. I'm sorry to hear of this Brad.

 

[RedRider]

I would contact UPS and file a claim against the store for misrepresentation.

You won't be able to do this. This person in possession of Brads shipping account number was acting as Brad's express agent in this case.

The fault lies solely with the person that did the shipping.

If they said they were 'out of ground' labels. Simply go somewhere else or wait until the next day to ship and contact Brad and give him a simple heads up as to what is going on.

Gary

Wrong.... the guy used Brads acct....was quoted that it would be roughly 40 dollars more to do overnight, said ok...left the store...then the store shipped it and charged 400 more to Brads acct, its not like the guy KNEW HE APPROVED 400 dollars...I would say thats false advertising by the store...and UPS would refund it vice losing Brads business to FedEx. I have seen his for sale adds, so I assume he does quite a bit of business with them and any manager on the back end would realize this too and not want to lose his business to "The Other Guys" I have had the same EXACT thign happen to me hereat my local UPS store, an the guy behind the counter said the same thing..."it'll just be a little bit more to upgrade to 2nd day overnight, you wanna do that....just leave it here and I will get it packed and shipped for you" then I had them quick weigh the guitar and give me a true estimate and it was at LEAST 150 more for a guitar to go overnight even BEFORE he packed it and I told him to pound sand and now have a FedEx acct and only drop it off at the Fedex Depot vice a Kinko's. All the UPS stores used to be mailboxes etc....they were all freekin crooks then and still are now. They will even try to slap a surcharge on you if you bring in a box with a preprinted label, by weighing it and saying you were wrong on the weight and try to nail you...doing all your stuff online is a 15% discount on shipping AND you dont pay the surcharge at the UPS store....the UPS store charges a surcharge if they print your label...they absolutely HATE it when you come in with it already paid for and htey have to be the middle man for free...they get NOTHING for doing it...

Like I said, I empathize with the seller, as if they guy behind the counter said it would be 40 bux and I dont ship a lot of crap, I would probably beleive him and even thank him for hooking me up....until I got the bill for it that is.... Those of us that ship a lot of stuff realize the difference, guys who dont....they just dont.

 

[snowdog]

Can't trust anyone these days it seems. Hopefully there is a way to get your money back. This guy is an idiot either way and should be banned or at least outed.

 

[nighttrain69]

bottom line is the shipper is at fault ,the item should of never been shipped without your approval,if there was any difference in cost ,you should of been consulted,im sure the guy was just trying to get it to you without delay,but if there was an arrangement between the 2 of you and the shipper changed the arrangment without consulting you for your approval hes wrong regardless of what ups did