Update;
DEWD called yesterday (12-02-10) after hours and left a message on our answer service. As I could not make out the name of city or the gentleman’s last name and I placed a call earlier this morning and left a message. Upon further research we found that a RMA (RA#042010BG) was issued and emailed on April 19th 2010 for the return of the cables for inspection/repair. Though we did not receive the cables the RMA Form did contain the missing information required to generate a UPS shipping label.
The original cables were two (2) V20/20 10ft instrument cables and we an affordable option to the pro V50/50 series. The V20/20 series was discontinued circa 3.5 years ago as the price of the wire went up to the point where it was very close in price to our V50/50 series.
As such we are shipping the following; one (1) V50/50 8FT cable and one (1) V50/50-20FT cable (Reg $48.90). Additionally we have put together a care-package of various different picks, other cables, 10 sets of strings and other accessories totaling $150.00. The package is scheduled to be picked up today/12-03-10 by 5pm EST via UPS. Tracking# 1Z576Y1A4250574842.
DEWD – Please note that all product as well as all shipping/handling charges are free-of-charge to you. I hope you find this to be to your satisfaction. If there is any thing else I can do for you please call me at (607) 256-0465 Mon-Fri from 9am-5pm EST.
Many thanks & Happy Holidays to all!!
Trace Davis
