So what is the deal with Sweetwater with people calling you?

[Digital Jams]

Kind of cool but is there a bad thing to this I am missing?

They've noticed you participating in the recent Dumble / Ford threads over at TGP and have pegged you as a cork sniffer. Your Sweetwater polishing rag and sample of Sweetwater Manjuice Ultra Polishing lube are on their way

You saw that huh I got out of there as it is not my place to start crap with the paying customers there and also I want to really rail one of the guys in that thread

 

[Digital Jams]

Steve, that sucks about them not wanting to work with ya price wise. That was one big freaking order that they lost!

I was wrong about my guy's name, it is Derek Senestraro.

I got free shipping on my $35.99 DVD

 

[CaseyCor]

My Sweetwater Rep is cool as fuck. I remember I was talking to him about getting a Firebox (Firewire Recording Interface), and four months later, he called me back to tell me they were on sale. How cool is that?

 

[Meathead]

So I ordered my n00b Cubase training disk and I get a call today from Rich saying he is my Sweetwater connection All email will go to him, he has background in production, asked what I had, what I did, etc.

Kind of cool but is there a bad thing to this I am missing?

Hit redial and call him back...tell him you were thinking about him.

 

[nbarts]

So I ordered my n00b Cubase training disk and I get a call today from Rich saying he is my Sweetwater connection All email will go to him, he has background in production, asked what I had, what I did, etc.

Kind of cool but is there a bad thing to this I am missing?

Hit redial and call him back...tell him you were thinking about him.

...but in all seriousness, this is the reason I stopped doing business with Sweetwater, I don't mind an occasional call once in a while, but they really crossed the line. I think that this kind of company approach is embarrassing for sales guys too, but apparently they make them do that. As for discounts, I've been offered practically at every place I shopped at, excluding places like musiciansfriend of course, where I may buy some strings

I liked the candy though ......

 

[Shiny_Surface]

So I ordered my n00b Cubase training disk and I get a call today from Rich saying he is my Sweetwater connection All email will go to him, he has background in production, asked what I had, what I did, etc.

Kind of cool but is there a bad thing to this I am missing?

I think it's more or less a courtesy call, making sure you're happy. I was kind of suprised to get a call after buying a Roland Microcube from them, he was pretty cool though .

 

[nwright]

The only time I got a call from my sales guy is when I posted my thoughts on the place on HCAF...Funny enough, I got a call that day, so they seem to troll boards to see what people are saying about them.

I know a few people who work/worked there and they really don't have nice things to say about the owner/management. My experiences there were pretty bad and I vowed never to shop there again. I guess I just didn't spend enough money there. Plus, I lived 5 minutes from the place, they had a "showroom" (this was their old location) for the public, etc., and they still HAD to ship the amp head I bought at a price of 89 bucks. After paying sales tax for living in the same state, the ludicrous shipping price to ship it 5 minutes from their door and the subsequent load of shit I received from Sweetwater, the place is a joke to me.

 

[StevieRaveOn]

Its because Sweet Water is the bomb and they literally whip out the hang low and piss on all the competition.

That's priceless! I miss hangin' bro... rarely do I get to hear "hang low" randomly in conversation anymore.

 

[Rufus Leaking]

So I ordered my n00b Cubase training disk and I get a call today from Rich saying he is my Sweetwater connection All email will go to him, he has background in production, asked what I had, what I did, etc.

Kind of cool but is there a bad thing to this I am missing?

Well, if it ever starts to bother you that Rich is calling so often, just give Jcoopercameron his direct dial. Rich will quit his job in 4 hours, tops!

 

[itsme]

Sweetwater is top notch service!

 

[timbo]

I don't mind paying a little bit more for excellent service. I actually don't mind the phone calls every once in a while. I've purchased from alot of different online retailers and Sweetwater IMO is the best bar none.

 

[Digital Jams]

So I ordered my n00b Cubase training disk and I get a call today from Rich saying he is my Sweetwater connection All email will go to him, he has background in production, asked what I had, what I did, etc.

Kind of cool but is there a bad thing to this I am missing?

Well, if it ever starts to bother you that Rich is calling so often, just give Jcoopercameron his direct dial. Rich will quit his job in 4 hours, tops!

LMAO!

 

[tweed]

Well, if it ever starts to bother you that Rich is calling so often, just give Jcoopercameron his direct dial. Rich will quit his job in 4 hours, tops!

 

[blackba]

The calls do sometimes get a bit annoying, I wish my guy would just e-mail me back and forth.

I do much prefer them to the giant that is Musicians Friend, which I try to avoid if possible which is getting harder since they bought Woodwind and Brasswind....

 

[chalnger86]

Its because Sweet Water is the bomb and they literally whip out the hang low and piss on all the competition.

Nice!

 

[chalnger86]

I call my Sweetwater sales guy sometimes just for the hell of it or when I'm lonely.

It is somewhat fulfilling, isn't it?