Guitar Center CEO on the business......and making GC better *_*

  • Thread starter Thread starter The~Kid
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There's always good amps in the seattle area guitar centers

the problem is always the sales associates - the problem isn't that they don't know as much about gear as I do, that would be almost impossible

The problem is that the sales people are completely and utterly fucking retarded, which is unacceptable - if you don't know what a baja tele or a "golden era" bc rich is, you don't need to be working at a guitar store
Yes.....back in the 2000s You had dudes that played, knew shit and werent Pink Pussy Hat ninny fucks who werent afraid to talk to customers and look them in the eye.....


Hook it up with discounts, free pedals and shit.....


Now it's just dudes taking peoples orders......like at a McDonalds.


One time I went in and the guy at GC didnt know how to work a fucking cable or the pedal Station..... What kind of brain dead/Sponge brain shit is that :dunno:
 
LOL @ shoe salesman
I mean no offense but a lot of the fuckers especially at the Orange location here in SoCal are just brain dead..... Nice people but just completely brain dead when it comes to gear and guitars....
 
If all Guitar Center's were like the one in Hollywood, I'd be there all the time.. and check out the guitars they display out front
 
I doubt they have a training program in place country wide.. We’re experiencing a generational roach joint of knowledge passed down since the early 2000s..

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You can definitely still get deals there. I love when they mislabel things. ❤️
 
The guys down in New Braunfels are pretty cool. No pink hair down there. Not sure on their knowledge level but I generally do my own research anyways.
 
I went to my GC to see what I could get for a 2016 EBMM Majesty 6 (I have two new 2025 Majesty 6 guitars, so don't need this one). I had my son with me.

I opened the case, and my son said, whoa, that looks nice. I said, do you want it, he said no, see if you can get your price for it. GC cam in $300 short of my minimum price I wanted for it which is still several hundred less than I paid for it used.

The guy that looked up the guitar and gave me the price didn't know what it was, or who JP is.

He had another guy check it worked, and this guy could play, but had never played a Majesty before and seemed to like it.

Turns out the first guy's a drummer.

So, it's my son's now.

Glacial Frost


2016-Majesty-Glacial-Frost.JPG
 
I don't go into GC for advice. I go there to buy what I want, get a good discount, and get points on my GC card to buy more stuff. :)

A couple guys that work there around here are cool.
Pretty much this. I'm not going into any store with the intention of letting the sales dude advise me on buying something. I'll have already done my research, know what I want, and am going in to look for a good deal on it.
 
Selling stuff to them has gotten a lot better IF you do your homework. I brought in about 20 things a few days ago, with the Reverb price guide range for each AND the average used price they were selling for on Guitarcenter.com. Asked for 60% of that, and I was surprised they agreed without any haggling. Cut me a check after going through all my stuff; it took about 90 minutes. Obviously not as much as selling each item personally, but for convenience and some extra spending money, you definitely could do worse.
 
If all Guitar Center's were like the one in Hollywood, I'd be there all the time.. and check out the guitars they display out front

Yeah she used to be the Manager at the Brea location.... When I played that guitar the dude bought in OP just because I played it well and it sounded good.

Brea location is a solid location too.
 
I doubt they have a training program in place country wide..
Spot on. Good leadership and training go a long way. Leadership isn't backstabbery or buzzword parroting. I put together a huge training program for years for a few of our mfg locations and the rejects, complaints, retention rates, and downtime all improved. Only to have some corporate HR fake chics come in after it was a success and take it over to act like it was all theirs. They eventually all got found out and fired. Some new fake HR buzzworddusch took it over. Since they took control, the training went down and the problems came back.
 
GC is useful because:
  • their return policy
  • they mis-price stuff because they don't correctly identify what it is
Fix the employees and the mis-pricings will go down, which is IMO not desirable.
 
GC is useful because:
  • their return policy
  • they mis-price stuff because they don't correctly identify what it is
Fix the employees and the mis-pricings will go down, which is IMO not desirable.
So what youre saying is GC needs to employ Even more brain dead and stupid people..... And that Will Make it better...... :LOL:
 
So what youre saying is GC needs to employ Even more brain dead and stupid people..... And that Will Make it better...... :LOL:
For my use case, absolutely. Their brain-dead employees do the job of randomly lowballing people and/or mis-identifying their gear, and then I come along and buy e.g. a perfectly good Eventide H8000 for $1400. And if there's secretly something wrong with it, I return it. But thankfully there was nothing wrong with it other then the general H8000 need to have a open cooling slot above it.
 
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