Anyone ever deal with LRC Guitars out of Orlando??

[VonBonfire]

I'll be watching this thread closely. Not going to get nasty...yet, but I'd be lying if I said this has been anything but frustrating and inexcusable.

You are more charitable than I would be in your situation. Bless you.

I think you should remain in communication with the other three dissatisfied customers. It's beyond inexcusable. I would imagine at some point this thread will become an online repository whose existence will damage their reputation, and tbh, it's deserved. Hopefully together you guys can get your axes back.

 

[Blackshirt]

You are more charitable than I would be in your situation. Bless you.

I think you should remain in communication with the other three dissatisfied customers. It's beyond inexcusable. I would imagine at some point this thread will become an online repository whose existence will damage their reputation, and tbh, it's deserved. Hopefully together you guys can get your axes back.

Someone earlier nailed the modus operandi - if you're a touring musician, A-list client, anyone with tentacles in the music industry, I have no doubt the experience with LRC is on point.

If you're a "retail" customer, you're more or less just financing their overhead.

And whoever is trying to justify their way of communication being transparent and "exactly what they describe when you drop off your instrument"....go eat a D. Giving someone an expectation for completion of work and missing that by 6 months and counting is NOT at all doing exactly what they say they're going to do. Hiding behind auto-reply emails creates an endless loop of zero accountability. The email literally says someone will be contacting you, but if you're getting this auto-reply nobody will be contacting you". WTF does that even mean?

I've seen the YT videos. Peak condescension.

It's pretty simple really. If you find dealing with retail customers and their ridiculous expectations (like getting pre-paid repair work turned around in under a f'ing YEAR), then get out of the retail biz. Stick to your A-listers. But why do that when you can just take people's money and instruments hostage for however long you see fit, right?

 

[VonBonfire]

It's pretty simple really. If you find dealing with retail customers and their ridiculous expectations (like getting pre-paid repair work turned around in under a f'ing YEAR), then get out of the retail biz. Stick to your A-listers. But why do that when you can just take people's money and instruments hostage for however long you see fit, right?

My suggestion is to just check your rage for a little while longer as a couple of the other guys getting burned are probably gonna get the Sheriff and Attorney's office involved. If you communicate with the other parties here, and the Sheriffs office receives multiple complaints from people who have paperwork and documents showing payment dates and how long this has been ongoing, they won't have a choice but to take action. I suspect LaRCeny guitars is going to be having some real problems very soon if they can't straighten their affairs out.

 

[Music&Chaos]

Here are the before..

View attachment 441796View attachment 441797View attachment 441798View attachment 441799View attachment 441800View attachment 441801

I bet it does look good, even as someone without a ton of experience, I would be able to make that look pretty good. The crack is good placement as far as that goes. Just glue, clamp/wrap, and then drop fill with lacquer and color match where applicable,wet sand a bit, and boom. I was surprised at what just wet sanding can do. Had a really beat up back on an older Gibson. Spent an evening wet sanding it and the back looks nigh on new.