There is a lot of ignorance in this thread, and it's not coming from me. It's coming from small thinkers who would like to believe it's about one transaction (attempted) or about being a victim, or some other stupid shit. These people CLEARLY missed the point. There is a bigger picture, and as I CLEARLY wrote that it's a "symptom of a greater societal problem." How is it that you seem to ignore everything else said and so handily sum it up in such an insulting way? I have to wonder whether it's because it's just in your nature to be assholes or if you just have low reading comprehension.
I appreciate those of you who understood the point here. Some of us are disappointed in the decline of our society to the point where even when you're paying people for something THEY offer to sell to you, somehow or another, they have it in mind that they don't have to give a shit. People who criticize this perspective are the very kind of people who make society this way because they just delight in being little, narrow-minded pricks that want to get under someone's skin. Anyone who hasn't noticed that customer service has generally gone south these days probably thinks that way because they're just assholes themselves - they can't identify with non-assholes.
Sometimes you want to discuss something a philosophical, but then the small brains come along and fuck it up because they aren't capable of understanding it. When you're educated and spend a lot of your time theorizing and developing solutions for the real world, you tend to form the habit of talking about things beyond face value. Sometimes you attempt that on forums like this because you know there are a few people who can think on that level, but almost inevitably, someone with a little brain comes along and makes it out to be something it's not, then all the other little brains and little dicks pile in and next thing you know, the mob is in full swing. It's fucking stupid and it sucks that no one can discuss anything beyond "Yeah that's cool. My brother has one of those." or some other kind of trite bullshit.
